Terms and Conditions (T&Cs)

1. Scope of Application

These General Terms and Conditions (T&Cs) apply to all orders placed by consumers and businesses through the webshop of 666 Commerce GmbH, Lilienberggasse 12/4, 1130 Vienna, Austria. The T&Cs apply in the version valid at the time of the order.

2. Contracting Party, Conclusion of Contract

The purchase contract is concluded with 666 Commerce GmbH, Lilienberggasse 12/4, 1130 Vienna. By placing products in the webshop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Prices and Payment Terms

All prices include statutory VAT and exclude shipping costs, if applicable. Payment options are displayed during the ordering process and include common payment methods such as credit card, PayPal, and bank transfer.

4. Delivery and Shipping Conditions

Delivery will be made to the delivery address you provide, unless otherwise agreed. Shipping costs and delivery times are indicated on the product page and in the ordering process.

5. Right of Withdrawal

Consumers have a statutory right of withdrawal of 14 days. We also voluntarily grant an extended right of return of a total of 30 days, provided that the sample withdrawal form is completed and returned to us (e.g., by e-mail or letter).

The 30-day voluntary right of withdrawal applies only to regular products. All discounted products are excluded, and the statutory 14-day return period applies.

However, this extended right of return only applies if no chargeback has been made via PayPal, Klarna, or a credit institution and no payment dispute has been initiated.

Right of Withdrawal & Return

5.1. Right of Withdrawal
As a consumer according to § 1 KSchG, you have the right to withdraw from this contract within 14 days without giving any reasons. The withdrawal period is 14 days from the day on which you or a third party named by you took possession of the goods.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

To exercise your right of withdrawal, you must inform us (office@6040solarleuchte.de) by means of a clear declaration (e.g., by e-mail or letter) of your decision. For this purpose, the withdrawal form must be used.

The goods must be sent to the following address. If the return is not sent to this address, it cannot be processed, refunded, or handled:

Return Address:
123fulfillment - 6040
Frankenforster Straße 158a
51427 Bergisch Gladbach
Germany

Please note that for regular items, we voluntarily grant a 30-day right of return, although there is no legal obligation to do so. Excluded from this voluntary return option are all discounted items and orders placed as part of promotions (e.g., free shipping, 1+1 offers, or similar special promotions).

5.2. Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 7 days from the day on which we received the notification of your withdrawal.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. In no case will you be charged any fees for this repayment.

5.3. Return of Goods
You must return or hand over the goods to us without undue delay and in any case no later than 7 days from the day on which you inform us of the withdrawal. The deadline is met if you send the goods before the period of 7 days has expired.

You bear the direct costs of returning the goods. We are not obligated to provide a return label. This also applies to complaints about defective products.

5.4. Compensation for Value Loss of Used Goods
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their nature, properties, and functionality.
Defective goods must be returned to us. Merely claiming that the goods are broken is not enough. You must send the goods to us. You must bear the shipping costs. Only after examining the goods and determining that they are defective will the costs be refunded. After receiving the goods, this process can take up to 30 working days. 

5.5 Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to the following goods:

• Sealed goods that have had their seal removed after delivery (protective films), missing original packaging and inserts.
• Custom-made or personalized products.
• Perishable goods or goods with a short shelf life.
• Digital content not supplied on a tangible medium, once execution has begun.
  

  
  5.6 Returns and Risk Bearing

  The customer bears sole responsibility for the proper return of the goods to the return address provided by us. The risk of loss, damage, or disappearance of the goods during return transport lies exclusively with the customer until the actual receipt of the goods in our warehouse.

  A refund of the purchase price, a credit note, or other reimbursement will only be made after verifiable receipt of the returned goods in our warehouse. If the customer cannot prove the receipt of the goods by us, or if the shipment is lost in transit, there is no claim for reimbursement, replacement, or other compensation against our company.

  We assume no liability for loss, damage, misdirection, or other problems during return shipping. The customer must assert any claims exclusively against the shipping service provider commissioned by them and bears all associated costs, risks, and expenses themselves.

  We are not obliged to initiate investigation orders, provide compensation for lost returns, or assume claims of the customer against the shipping service provider.

  
  

6. Warranty and Guarantee

6.1. Scope and Duration of Warranty

(1) The statutory warranty for all products offered by us is two years and begins with the delivery of the product to the buyer.
(2) Under warranty, consumers have the right to repair or replacement delivery in the event of a defect that already existed when the product was handed over to the buyer. 

In such cases, returns must be sent exclusively to the following address:

123fulfillment – 6040
Frankenforster Straße 158a
51427 Bergisch Gladbach
Germany

Please note that the costs of return shipping are generally to be borne by the buyer.

Upon receipt of the goods, a technical inspection and processing of the complained product will take place. This process can take up to 30 working days. Should a longer processing time occur in individual cases, we kindly ask you to contact us directly. We will endeavor to accelerate the processing as much as possible.

We expressly point out that merely claiming a defect does not automatically entitle you to a replacement delivery, refund, or other compensation. A prerequisite for processing a warranty or complaint case is the active cooperation of the buyer in the inspection and processing process described below.

Simply notifying us of an alleged defect by e-mail, WhatsApp, social media, or other communication channels is not sufficient to finally process a complaint or warranty case or to assert a claim for compensation. Especially during seasonally busy periods, it cannot be ruled out that electronic messages may be processed with a delay or get lost in the ongoing communication volume.

For this reason, the buyer is obliged to fully comply with and actively participate in the return and inspection process described here.

To ensure the quickest possible assignment and processing, we ask that you include the following information clearly visible with the return:

• Full name and address
• Order number
• As brief a description as possible of the defect complained about

Only in this way can a clear assignment and prompt technical inspection and processing be guaranteed.

6.2. Notification of Defects and Burden of Proof

(1) The buyer is obliged to report defects in the product to us in writing within 14 days of discovery. Later defect reports cannot be considered.
(2) In the first six months after purchase, according to § 924 ABGB (Austria) or §§ 476 BGB (Germany), a defect that occurs within this period is generally considered to have already existed at the time the product was handed over. After these six months, however, the buyer must prove that the defect already existed at the time of delivery.
(3) We reserve the right to inspect the product before a repair or exchange to determine whether the defect is actually covered by the warranty.

6.3. Buyer's Rights in Case of Defects

(1) In the event of a defect, the buyer is entitled to rectification or replacement delivery. The buyer can also, after unsuccessful rectification or if the replacement delivery is also defective, withdraw from the contract or reduce the purchase price.
(2) We bear the costs of returning products that have a defect, provided that we are responsible for the defect.
(3) A guarantee beyond the statutory warranty is not granted, unless this has been expressly agreed in writing.

6.4. Exclusion of Warranty

(1) The warranty is excluded in the following cases:

• Defects caused by improper handling, improper assembly, or external influences (e.g., fall, moisture, damage).

• Damage caused by the buyer themselves or by third parties after the product has been handed over.

• Defects arising from normal wear and tear (e.g., for batteries that lose their capacity over time).

6.5. Guarantee Performance

(1) A voluntary guarantee beyond the statutory warranty is only granted in cases expressly defined in a separate guarantee declaration.
(2) This voluntary guarantee is not legally required and can be adjusted or revoked by the seller at any time.

6.6. Further Information and Contact

For questions about the warranty or if a defect is found in a product, please contact our customer service at office@6040solarleuchte.de

7. Retention of Title

The goods remain our property until full payment.

8. B2B Sales to other EU Countries & Importer's Responsibility

The seller performs registrations and fulfills legal requirements for Extended Producer Responsibility (EPR) for electrical and electronic equipment (WEEE) and batteries/accumulators exclusively for sales to end consumers (B2C) with delivery addresses in Austria and Germany. Sales to private end consumers (B2C) in other EU or third countries do not take place.

If a customer based outside Austria and Germany purchases goods from the seller, they declare and guarantee that they are acting as a commercial buyer (B2B). The customer acknowledges that by acquiring goods across borders, they are legally considered the importer or initial placer of the goods in the respective destination country. This classification and the associated transfer of obligations are explicitly stated in the seller's respective offers, order confirmations, and invoices.

Transfer of Obligations (WEEE, Batteries, EPR)

The commercial customer (importer/B2B buyer) expressly undertakes to independently verify and comply with all legal provisions on Extended Producer Responsibility (EPR) applicable in the destination country, at their own expense. This includes, in particular:

• Independent registration with the respective national authorities, registers, or take-back systems in the destination country.

• Submission of all required quantity and sales reports.

• Payment of all applicable disposal, recycling, and license fees.

• Ensuring proper B2B disposal and recovery after the end of use.

Disclaimer & Indemnification

The seller assumes no liability whatsoever for compliance with EPR, WEEE, or battery regulations in the destination country outside of Austria and Germany. The customer fully indemnifies the seller against all claims, fines, additional demands, or other costs arising from a breach of the registration, reporting, or disposal obligations by the customer in the destination country.

Information for Invoices, Offers & Delivery Notes

WEEE / BATT Information Text (Valid for Offers, Order Confirmations & Invoices):

The fulfillment of Extended Producer Responsibility (WEEE/Battery registration, reporting & disposal) is covered by the seller exclusively for Austria and Germany. For deliveries to other EU countries, the buyer acts as a commercial importer (B2B) and is solely responsible for compliance with all local EPR, WEEE, and recycling regulations in the destination country. Any liability of the seller is expressly excluded.

9. Final Provisions

The law of the Republic of Austria applies. The place of jurisdiction for all disputes arising from contractual relationships with consumers is the consumer's place of residence. If the customer is a business, the competent court in Vienna is responsible.

666 Commerce GmbH, Lilienberggasse 12/4 1130 Vienna